Microsoft Dynamics 365 ERP

Covers the operational needs of your small/medium business along with sales and marketing functions, all in one system.

Better financials, day one. Get a complete business and financial management system for your small or mid-sized business. Dynamics 365 Business Central is a (Software as a Service) SaaS-based solution, it is comprised of finance, HR, Payroll and operational needs and CRM sales and marketing functionality. It is a very reasonably priced solution that allows small to medium businesses to get up and running quickly.

Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition (formerly Axapta) is modern, highly scalable and high-performance business software for larger, more global companies and organisations. Being available in noumerous languages the system is perfectly qualified for the use in multinational organisations. Apart from ERP core functionalities Microsoft Dynamics 365 Enterprise for Operations offers predefined industry-specific features for the retail sector, manufacturing companies, service providers and public administration companies. The system can be easily integrated into your existing IT environment and you can use it in both ways: in your own data center as well as a cloud solution.

Maximize Operational Efficiency of Your Supply Chain, gain greater control over your operations with an agile, integrated supply chain management solution that harmonizes production, planning, and inventory in the cloud.

Dynamics 365 Supply Chain Management is an intelligent solution that automates and optimizes all aspects of the supply chain from production to transportation through AI, machine learning, and mixed reality. With end-to-end visibility of your warehouse operations and inventory, it enables businesses to predict future outcomes, reduce costs, and increase product quality.

The Solution delivers a comprehensive omnichannel solution that unifies back-office, in-store, call center, and digital experiences.

Dynamics 365 Commerce enables you to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies, ultimately delivering better business outcomes.

Your sales team needs more than traditional sales force automation to respond to today’s unpredictable selling environment—rapidly changing buyer preferences, sudden changes in business outlook, and fast-moving competitors.

Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Focus on the right customers, engage customers anywhere, and take swift action using AI. Keep the focus on relationships using unified solutions and data across LinkedIn Sales Navigator, Dynamics 365 Sales, and Microsoft 365.

Support customers anytime, anywhere with Dynamics 365 Customer Service. Empower your teams with insights into customer satisfaction–boosting analytics and AI-powered features to spend less time searching and more time engaging.

Consistently deliver the tailored service customers expect across channels using 360-degree customer views that allow agents to personalize every interaction. Take the guesswork out of case resolution using tools designed to equip agents with the right information at the right time. Simplify agent and customer experiences. Use rich insights to resolve cases faster, proactively serve agent suggestions, and quickly identify areas to automate.

Deliver exceptional customer experiences using Dynamics 365 Field Service to dispatch the right resource to the right place at the right time—with all the tools to succeed the first time.

Ensure consistent and dependable operations by predicting, detecting, and resolving service issues before your customers even know there’s a problem. Deliver exceptional onsite customer experiences while optimizing resources and costs by dispatching technicians when and where they’re needed most. Build customer trust and loyalty by giving technicians the right tools and the information they need to resolve problems the first time.

Build more rewarding business relationships when you improve customer communications and create seamless customer journeys to nurture leads and empower sales teams with Dynamics 365 Marketing.

Easily orchestrate personalized multichannel journeys that deliver the right message at the right time in the right channel to create rewarding relationships. Create seamless customer experiences through marketing automation, shared data, and business processes connected to Dynamics 365 Sales to productively nurture leads and increase opportunities in the customer pipeline. Improve automated marketing performance with AI-driven insights, lead scoring, and custom dashboards, plus gain a 360-degree view of customers through integration with Dynamics 365 Customer Insights.

The Dynamics 365 Human Resources User Guide provides you with instructions on setting up Human Resources, setting up compensation and benefits for your employees, and managing your workforce.

Complete HR tool that help employees get the information they need—all on their own—through easy-to-use self-service tools. Simplify and optimize benefits, compensation, leave and absence, certifications and training, and compliance programs. Be ready to adapt with a secure and scalable HR solution that’s easy to tailor, extend, and connect to your existing systems. Drive better decisions by centralizing your workforce data and using embedded analytics to uncover valuable insights.